At Osnova Studio, we respect your privacy and are committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy explains what information we collect, how we use it, and how you can access, correct, or remove your data.
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1. Information We Collect
We collect only the information necessary to communicate with you or deliver our services. This may include:
• Name, email address, and phone number (submitted via forms or email)
• Business details and project information you choose to share
• Website usage data collected automatically through cookies or analytics tools
We do not collect sensitive personal information unless you voluntarily provide it.
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2. How We Use Your Information
We use your information for the following purposes:
• To respond to your inquiries and provide project quotes or services
• To send updates, invoices, or important notifications
• To improve our website performance and user experience
• To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information with any third party.
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3. Consent
By providing your personal information (for example, through a contact form), you consent to its collection and use for the stated purposes.
You may withdraw your consent at any time by contacting us — this may affect our ability to provide certain services.
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4. Data Storage & Security
We store your personal data on secure servers and take reasonable precautions to prevent loss, theft, unauthorized access, or disclosure.
Your data will only be retained for as long as necessary to fulfill the purposes outlined in this policy.
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5. Cookies
Our website uses cookies to personalize your experience and analyze performance.
Cookies are small files stored on your device that help us understand how visitors interact with our site.
You can control cookie preferences or disable them entirely through your browser settings. However, disabling cookies may impact certain site features.
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6. Third-Party Services
We may use third-party tools such as Google Analytics, social media plugins, or email automation services.
These third parties may collect limited information through cookies or tracking pixels under their own privacy policies. We encourage you to review their policies directly.
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7. Your Rights Under PIPEDA
As a Canadian user, you have the right to:
• Access your personal data held by us
• Request corrections or deletion of inaccurate information
• Withdraw consent for future data use
• Ask how your data has been used or shared
To exercise your rights, contact us using the details below.
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8. Contact Us
If you have any questions about this Privacy Policy, or wish to access or update your personal data, contact:
Osnova Studio
📧 hello@osnova.studio
🌐 osnova.studio
📍 Calgary, Alberta, Canada
